2016 Victorian Council Compliance Services Workshop


9–5pm, Tuesday 17 May 2016

Free entry for delegates

Whitehorse Centre
397 Whitehorse Road
Nunawading, Victoria 3131

Workshop registration and award nomination form

Full workshop agenda

Featuring presentations from

Victorian Ombudsman’s Office

Assistant Ombudsman, Stephen Mumford
Managing Unreasonable Complaints

Department of Justice and Regulation

Fines Reform and Infringement Regulations Review

  • Animal Management
  • Local Laws
  • Parking Patrol and Enforcement
  • Internal Review
  • Officer Safety

Speaker profiles

Stephen Mumford

Stephen Mumford GAICD

Stephen Mumford is the Assistant Victorian Ombudsman and a graduate member of the Australian Institute of Company Directors. Since 2000 Stephen has worked for three Victorian Ombudsman (constitutionally independent officers of Parliament) to undertake, oversee and contribute to numerous investigations. These have included systemic reviews of government programs, investigating allegations of impropriety by public officials and resolving citizen’s grievances.

Stephen’s current responsibilities include leading the Ombudsman’s agenda to develop a data analytics capability, public sector education program and digital engagement initiatives.

Stephen was a contributor to the Handbook of Global Research and Practice in Corruption (edited by Adam Graycar and Russell Smith) collaborating with Glenn Sullivan and Dr Inez Dussuyer to author the chapter Reporting corrupt practices in the public interest: innovative approaches to whistleblowing. He has also written and spoken about how a culture accepting of ‘workarounds’ to circumvent internal controls can result in environments conductive to improper conduct.

Prior to joining the Victorian Ombudsman Stephen worked in the fields of child protection, youth justice and disability services for 12 years. He has also acted as the Chief Executive Officer of the Commission for Children and Young People for a short period.

Elke Tapley

Elke Tapley

Community Compliance Coordinator, Mitchell Shire Council, Vic

Elke’s experience in Local Government spans 20 years and started from the ground with on-road roles of Municipal Laws Officer and Municipal Laws Project Officer with Nillumbik Shire Council. Elke moved on and stepped up in 2006 to become the Local Laws Coordinator at Knox City Council then decided on a tree change in 2012 to follow her desire of working in the north east region of Victoria, moving over to Mitchell Shire Council as Community Compliance Coordinator.

Elke has been involved with the Australian Institute of Animal Management (AIAM) since 2006, originally as Secretary and last year accepted the Vice President’s role. She is actively involved in the South West Authorised Officers Group (SWAOG) as an Administrator on the VicRangers Forum, President of the North East Authorised Council Officers Association (NEACOA) and a member of the Victorian Emergency Animal Welfare Planning Committee.

Moving to Mitchell Shire Council has enabled Elke to collaborate and network further with regional Councils, sharing knowledge, experiences and resources she has developed and acquired throughout her career.