Matthew Tyrrell (Chairman)
Ph: 03 6238 2775
Fax: 03 6238 2186
Matt Tyrrell has 30 years experience with the Hobart City Council. Matt is the Manager of Council’s Customer Services and Parking Operations Business Unit, a position he has held for the past 10 years. Prior to this his background was in Finance, where he formerly Managed Council’s Rates Department for a period of 6 years, and before this held various position in the Finance and Parking Enforcement areas of Council. Matt has been involved with the ANPSG since its inception back in the 1990s, and was the initial Chairman elected by the group upon formalisation.
New South Wales
Ph: (02) 9936 8500
Mob: 0418 474 254
Manager Parking and Traffic Branch
City of Melbourne
Ph: 03 9658 9640
Mob: 0400 547 532
Fax: 03 9658 8076
Alistair started his working career at the Ford Motor Company in 1982 as a first class sheet metal worker. After completing his apprenticeship, he attended RMIT university to obtain aircraft sheet metal modules that helped him secure a position with the Government Aircraft Factories in 1987 where he worked as an aircraft sheet metal worker assembling military aircraft. In 1989 Alistair joined Asta Aircraft Services as a Structures Aircraft Maintenance Engineer preforming Boeing 747 heavy maintenance work. During this time, Alistair held varying supervisory positions until 1996, when the company closed down. Alistair had his first introduction to continuous improvement with ASTAAS in the form of TQM (Total Quality Management). For the next 12 months, Alistair ran a small resource provider business to the aviation industry, until he joined Air New Zealand in Auckland in 1997, as an Aircraft Maintenance Engineer. While with Air New Zealand, Alistair was given opportunities to perform other roles which included supervisor, induction trainer, structures technical engineer.
As well as being a member of the Special Assistance Team. In 2001 Alistair returned to Australia and joined Qantas in Sydney as an Aircraft Maintenance Engineer and transferred to Melbourne later that year in the same role. In 2002, as an elected OH&S representative, Alistair was given an opportunity to design and implement a risk facilitation system for an upcoming Worksafe audit. Due to the success of this system and it being rolled out nationally, Alistair took on the role of safety advisor/ risk facilitator on a permanent basis. During 2003 Alistair obtained his Cert IV in training and assessment and designed and implemented a number of safety related training programs, that again, were rolled out nationally across Qantas Engineering.
During 2004 Alistair was presented with an opportunity to join the Quality Department as a Trainer in Human Factors (errors in aviation maintenance) and helped design a national training program that was rolled out across the entire Qantas network. In 2005 Alistair joined the Qantas Engineering National Lean Sigma team. His role there was to develop and deliver Lean Sigma training programs across the Qantas Engineering network while building Lean Sigma and leadership capability across Qantas Engineering. During this time he obtained Recognition in Lean Leadership, Six Sigma Black Belt and Project Management. In 2006 he was appointed National Lean Sigma training manager for Qantas Engineering. In the time that Alistair spent with the national Lean sigma team, they built capability in over 3500 employees in relation to Lean, Six Sigma, People and Leadership. Which meant in early 2007, there had been enough capability built that Alistair had successfully done himself out of his job and was looking for his next challenge. This next challenge came as the Operations Manager of the Heavy Maintenance workshops at Avalon. Over the 3 year period, the Heavy Maintenance workshops were transformed from a shrinking business into a growth area where previously outsourced work was in-sourced with productivity levels up and staff had ownership and accountability of their own work areas. This change process was completed in conjunction with all staff, Union delegates and HSRs. In 2010 Alistair was subsequently invited to join the Qantas Engineering Service Quality team as a Business Improvement/People & Leadership coach. This role involved working with the executive leadership teams at each of the bases in relation to business improvement opportunities and how their decision making processes and behaviours affected morale and productivity.
In early 2012 Alistair joined the City of Melbourne’s Parking and Traffic Branch as the Program Manager Business Performance where he was responsible for Business Planning and Risk, Data management and Continuous Improvement. Later that year, Alistair was successful in his application as the Branch Manager Parking and Traffic. With around 220 staff who provide services to 38 square kilometres of the City’s municipality including Parking compliance/education, local laws, animal management, school crossing supervision, reserved parking, parking permits and infringement review, the team also manages the infringement lifecycle, prosecutions and debt management. Since Alistair has been in the role, his focus has been around branch stability, staff, team and leadership development with a view to building a sustainable branch in to the future.
Principal Regulation and Compliance Systems
Environment and Community Services
Toowoomba Regional Council
Ph: 07 4688 6834
Fax: 07 4688 6897
Paul is currently the Principal, Regulation and Compliance Systems for the Environmental Health Services branch of Toowoomba Regional Council. Paul has worked with Toowoomba Region for the past twenty (24) years undertaking compliance roles from Inspector to Management. Paul is exceptionally keen to promote the professionalism and the high quality of investigation skills Compliance Officers bring to their job and the importance these attitudes and skills provide to generate confidence to the community in the delivery of fair approach in Councils compliance actions.
Ph: 08 8203 7666
Fax: 08 8203 7387
Email Lisa: L.Loveday@adelaidecitycouncil.com
Lisa Loveday has worked with the Adelaide City Council for 14 years. Lisa is currently the Group Team Leader On-Street Parking Services and is responsible for the leadership and management of over 50 staff, including on street parking controls and permits, the back office processing of parking expiations, following through to court prosecution and the Parking and Information Officers. She takes a keen interest in developing a constructive and positive workplace environment and is currently the Chair of Council’s Corporation Work Health and Safety Committee. During her time with Council she has undertaken several leadership roles including the Customer Service Centre. Lisa has a strong background in customer service and prior to joining Adelaide City Council she worked with Ansett Airlines. Lisa has been a member of the ANPSG Committee since 2007.
Regulatory Operations Supervisors
CBD Parking and Abandoned Vehicles
Ph: 08 8930 0638
Fax: 08 8930 0644
Rachel Macrae is one of three Regulatory Operations Supervisors for the City of Darwin Council, responsible for supervising a team of Rangers undertaking CBD Parking and Abandoned Vehicle duties. She has worked with the City of Darwin Council since 2007 as a Ranger and now close to 18 months as Supervisor, and is familiar with the full range of duties and situations Rangers experience in the Top End.
Rachel has had 16 years prior experience in spatial data management in the Northern Territory and Queensland Governments, and has tertiary qualifications in Environmental Science, Urban and Regional Planning and Government Investigations. She is keen to improve data quality and use of technology for parking operations in Darwin, and equally keen to be involved in the ANPSG.