National Qualification Information and Contacts

Here is an example of the Hobart City Council modules that make up the Environmental Health and Regulations Certificate III:

Parking Team Leader Modules

Core Units	Elective Units
Access learning opportunities; Follow defined OHS policies and procedures; Provide service to customers in a local government environment; Work effectively in a local government environment; Work with others in local government.	Manage quality customer service; Participate in, lead and facilitate work teams; Monitor areas under Council jurisdiction Operate a computer to gain access to and retrieve data Provide information and advice regarding the products / services of the enterprise to meet client needs Process client complaints to ensure the goals of the enterprise are met Collect and provide information to facilitate communication flow Train small groups.

Core Units	Elective Units
Access learning opportunities; Follow defined OHS policies and procedures; Provide service to customers in a local government environment; Work effectively in a local government environment; Work with others in local government.	Process infringement notices Monitor areas under Council jurisdiction Operate a computer to gain access to and retrieve data Provide information and advice regarding the products / services of the enterprise to meet client needs Process client complaints to ensure the goals of the enterprise are met Collect and provide information to facilitate communication flow Monitor cash control for accounting records Train Small groups

If you have any questions or information regarding competency base training, contact your state or territory ANPSG representative.